Free Essays on Chiropractors

Using basic herbs for medicinal purposes? Never! Most general practitioners would balk. Dating back to the times of the Neanderthal man, living off the land also meant healing off of it. â€Å"Chiropractors use natural medicines to promote general well being and to increase immunities† (Klein). Through the neurological system, parts of the body are connected that wouldn’t be expected. By using this information, Chiropractors can heal a multitude of problems and illnesses. Once very rare in the United States, there are now over 50,000 practicing Chiropractors. Despite being considered an alternative approach to health care, a license is still required to practice in the United States, or anywhere else for that matter. To achieve this, at least two years of college classes (an associates degree) is a prerequisite, but a full four years (a bachelor’s degree) allows a head start. After the undergraduate work is completed, the prospective Chiropractor would apply to and attend Chiropractic school, which can last anywhere from three to six years. During Chiropractic school, anatomy is studied intensely, along with other pertinent subjects. Once licensed and thrown into the working field, Chiropractors can earn anywhere from $20,000 to $200,000, depending on location and clientele base (Workers, 442-443). Chiropractic care, as we know it today, wasn’t established until 1895 by Daniel D. Palmer. He was said to believe that â€Å"deviations of the spinal column, or subluxations, were the cause of practically all diseases and that Chiropractic adjustments was the cure† (Workers, 441). He wasn’t the first to think this way. Dating as far back as 2700 BC, Chinese healers used a method very similar to the ones used to day. Hippocrates, known as the father of medicine, is recorded around 400 BC having used spinal manipulation to heal ailments in other areas of the body. Some other lesser known people are Galen, a renowned G... Free Essays on Chiropractors Free Essays on Chiropractors Using basic herbs for medicinal purposes? Never! Most general practitioners would balk. Dating back to the times of the Neanderthal man, living off the land also meant healing off of it. â€Å"Chiropractors use natural medicines to promote general well being and to increase immunities† (Klein). Through the neurological system, parts of the body are connected that wouldn’t be expected. By using this information, Chiropractors can heal a multitude of problems and illnesses. Once very rare in the United States, there are now over 50,000 practicing Chiropractors. Despite being considered an alternative approach to health care, a license is still required to practice in the United States, or anywhere else for that matter. To achieve this, at least two years of college classes (an associates degree) is a prerequisite, but a full four years (a bachelor’s degree) allows a head start. After the undergraduate work is completed, the prospective Chiropractor would apply to and attend Chiropractic school, which can last anywhere from three to six years. During Chiropractic school, anatomy is studied intensely, along with other pertinent subjects. Once licensed and thrown into the working field, Chiropractors can earn anywhere from $20,000 to $200,000, depending on location and clientele base (Workers, 442-443). Chiropractic care, as we know it today, wasn’t established until 1895 by Daniel D. Palmer. He was said to believe that â€Å"deviations of the spinal column, or subluxations, were the cause of practically all diseases and that Chiropractic adjustments was the cure† (Workers, 441). He wasn’t the first to think this way. Dating as far back as 2700 BC, Chinese healers used a method very similar to the ones used to day. Hippocrates, known as the father of medicine, is recorded around 400 BC having used spinal manipulation to heal ailments in other areas of the body. Some other lesser known people are Galen, a renowned G...

Social Penetration Theory Essay Example | Topics and Well Written Essays - 500 words

Social Penetration Theory - Essay Example Typically, most of the friendships rarely go past this stage. Thirdly, the relationship moves to the affective stage where private matters are discussed, and arguments may arise. Physical closeness and intimate touching occasion it. After this stage, the relationship graduates to stability. This is the plateau on which private matters are deeply exhibited each of the involved parties can envisage the expressive response of each other (Altman $ Taylor, 1973). Lastly, depenetration may arise if the costs outdo the benefits accruing from the relationship (Altman $ Taylor, 1973). This theory is well illustrated in music lyrics involving a love story line. The artist first introduces the characters and briefly gives a scenario of how they met. He then describes how they developed an interest in each other and superficial interaction, which is not personal. It is inferentially based on discussion of general issues such as education, economy among others. Later, the artist narrates how intimacy grew between the characters and how they handle arguments and criticism. Lastly, the artist climaxes the lyrics by recounting the aftermath of the relationship; that is if the association survived or depenetrated. In applying the theory in the film titled â€Å"Jack Reacher,† the main character, Reacher, approaches Helen, who is an attorney to a murder suspect. Reacher believes that the suspect is innocent and tries to create rapport with the attorney by making a casual appearance in her office.

Macroeconomics Analysis Essay Example | Topics and Well Written Essays - 1750 words

Macroeconomics Analysis - Essay Example This is after the government incentives towards installation of solar panels as a way of reducing environmental pollution and provides a cheap source of energy. However, this project draws a great attention to the macroeconomics Analysis, its resultant outcomes and impacts to the economy. Generally, the beginning of the whole project will impact on the GDP. GDP simply refers to Gross Domestic Product, which is the monitory value of the goods and services produced within a country at a particular period of time, probably one year. The GDP comprises of the domestic consumption - the consumer spending, government spending, sum of the county’s business and the total net exports. There will be a general increase in the GDP of the country. On the introduction of the solar panel project, many industries will emerge to produce the solar panels. This will give an additional product in the list of goods produced within the country. A production of excess of the panels will also add to the country’s exports. The government, because it is its initiative to run the project, will also invest in the solar panel project. Many people will also be motivated to get the solar panels installed on their roofs, hence spending on the project. The whole project will create an expansion in the service industry. People, the likes of Cindy will specialise installation of the solar panels. The same specialists may also export their services to other countries who are importing the solar panels. The product of solar panels in substitution to the electricity among other sources of energy will come with intensive support and high demand in the local, domestic and international markets. This demand will be as a result of the product being cheap. Comparing the purchase, installation and maintenance of the solar energy among other types of energy such as generators and

Analysis of Claude Monet's Stacks of Wheat Term Paper

Analysis of Claude Monet's Stacks of Wheat - Term Paper Example Monet asserted the cyclical essence of the seasons and of his own creative activity. Notably, he was unbelievably responsive to the nuances of nature (Art Institute of Chicago, 2000). The melting of the snow was a representation of the earth and the features of the background with the sun glowing gently as opposed to glowing angrily. In this series, the stack seems to loom larger than those in Sunset, Snow Effect, but their actual sizes are roughly equal. His main intention was to see the Stacks of the wheat paintings function both independently and as part of the series (Art Institute of Chicago, 2000). The monumental stacks depicted in the paintings arose 15 to 20 feet and stood just outside the artist’s farmhouse at Giverny. The stack-according to Monet-was a resonant symbol of sustenance and survival (Art Institute of Chicago, 2000). The Stack’s association of abundance and of man’s ability to sustain himself and his animals on the richness of the harvest are obvious and compelling. His subsequent series after the 1891 depicted poplars, the facade of Rouen Cathedral, and later his own garden at Giverny. In Monet’s painting, the sun casts a golden orange over the wheat stack. This shadow was a representation of a contemporary color blue-lavender (Art Institute of Chicago, 2000). Although the mundane subject was dominant throughout the series, the outstanding theme of the series was the transience of light. This concept enabled Monet to use repetition to show nuance of perception as series, weather changes and time of the day (Richard, 1987). The dominant subject provided the foundation from which comparisons could be made in changes of light across this series (Art Institute of Chicago, 2000). Traditionally, it has been thought that the motifs in the Monet's Stacks of Wheat Series paintings were just objects utilized to explore how light, color and form changed during the day and in regard to different weather conditions (Richard, 1987).  

Make Prejudice and Discrimination a Subject in School Essay Example for Free

Make Prejudice and Discrimination a Subject in School Essay Because of the immigration in the world and the great assimilation that are in progress prejudices and discrimination are more important than never before. People need to learn from young ages that it doesnt matter where you come from or what color your skin is, the only thing that matters is your personality and how you respond to other people. Yesterday, in Stockholm, I was talking to my cousin and she told me that I never should live in Tensta because, according to her, its a very dangerous place because it only lives criminals there. Personally Im sure that the majority of the people in Tensta are normal, nice people that never have done anything criminal its only her prejudices that say something different. I see every day how common prejudices are, my friends have prejudices, my family has prejudices and I, that see myself as a very prejudices free person, find sometimes that even I have some prejudices. Discrimination is unfortunately also common in our society. A while ago I read a study that professors at the Linnà © university in Kalmar had written and it showed that the majority of the companies in Sweden discriminated people with Arabic names. If there were two persons with exactly the same qualities and experience in the study, and one of them was named Martin Johansson and the other Abd al Hakim only the first would be called to an interview while the second would be sorted away immediately. But I think that it is easy to forget and that we have to remember that discrimination can work in every way white against black, black against white, men against women, women against men, and so on. Therefore I believe that we have to work for a society that is equal on every scale. I think that a way to solve the problem with prejudices and discrimination is to make it a main subject in school. In that way every kid in Sweden would get information about and be able to discus prejudices and discrimination every week from the age of 6 to 16. I believe that information and knowledge are the key to everything, and in this case the key to an equal society without prejudices and discrimination.

Oppositional World Views: Plato & The Sophists Essay -- essays researc

The Sophist views and beliefs originated in Ancient Greece around 400 B.C.E. The Sophists were known as wandering rhetoricians who gave speeches to those who could afford to listen. The Sophists deeply believed in the power of rhetoric and how it could improve one’s life. Plato on the other hand was opposed to all Sophist beliefs. He viewed the Sophists as rhetorical manipulators who were only interested in how people could be persuaded that they learned the truth, regardless if it was in fact the truth. Plato basically opposed every view the Sophists held true and tried to disprove them throughout his many dialogues. The Sophists and Plato held two very contrasting views and this paper will attempt to sift through them all in hopes of illustrating each one. This paper will first focus on each group. It will begin by identifying both the Sophists and Plato and then citing the significant principles associated with each world view. This paper will then focus on how each compon ent of their world views relate specifically to rhetoric. Finally, this paper will focus on illustrating each world view by way of current newspaper editorial.   Ã‚  Ã‚  Ã‚  Ã‚  As noted, the Sophists were rooted in ancient Greece but traveled to many places, giving speeches on rhetoric to those who could afford to listen. Within their teachings, the Sophists focused on rhetorical techniques and how they could be used to successfully argue any side of an argument. They harped on the idea that through their teachings, self improvement could be achieved because those who controlled language had the power. The Sophists were relativists, which means they believed that an individual or society’s beliefs, while true for that particular individual or society, might be untrue for others. (Bizzell P. & Herzberg, B., 2001, pg. 6) The Sophists referred to this as kairos and said that because of it, there could be no absolute truth because the truth was dependent on that particular person’s point of view. They believed that the only knowledge that humans could achieve is knowledge that is probable because absolute knowledge is unattaina ble. The Sophists feel that this probable knowledge can be boiled down through what they refer to as dissoi logoi. This technique, in which each opposing side of an argument is examined in order to identify the probable truth, was developed by Protago... ..., this would be dusting away the debris (the myths) and uncovering the absolute truth of what really happened. Through rhetoric, probable truths such as McDonalds had to pay three million, are cleared out and absolute truths, McDonalds had to pay $640,000, are uncovered. (Doroshow, J. pg.1-3) This is exactly how Plato would have had it. To summarize, the Sophists were traveling rhetoricians who were paid to teach people techniques to becoming great arguers and persuaders. They were relativists who believed there was no absolute truth, only probable. This probable truth was discovered through kairos, dependent on a person’s situation, or dissoi logoi, the truth is uncovered by examining opposing arguments. The philosopher Plato was in opposition to virtually every belief the Sophists had. He believed in absolute truth and that rhetoric and discourse should be used to uncover this truth. He also believed that false rhetoric was that of the Sophists. Whether the Sophist view is correct or Plato’s view is, there is some sort of truth out there and maybe one day it can be decided as to which method best uncovered it. But until then, the debate will rage on, as it did within this paper. Oppositional World Views: Plato & The Sophists Essay -- essays researc The Sophist views and beliefs originated in Ancient Greece around 400 B.C.E. The Sophists were known as wandering rhetoricians who gave speeches to those who could afford to listen. The Sophists deeply believed in the power of rhetoric and how it could improve one’s life. Plato on the other hand was opposed to all Sophist beliefs. He viewed the Sophists as rhetorical manipulators who were only interested in how people could be persuaded that they learned the truth, regardless if it was in fact the truth. Plato basically opposed every view the Sophists held true and tried to disprove them throughout his many dialogues. The Sophists and Plato held two very contrasting views and this paper will attempt to sift through them all in hopes of illustrating each one. This paper will first focus on each group. It will begin by identifying both the Sophists and Plato and then citing the significant principles associated with each world view. This paper will then focus on how each compon ent of their world views relate specifically to rhetoric. Finally, this paper will focus on illustrating each world view by way of current newspaper editorial.   Ã‚  Ã‚  Ã‚  Ã‚  As noted, the Sophists were rooted in ancient Greece but traveled to many places, giving speeches on rhetoric to those who could afford to listen. Within their teachings, the Sophists focused on rhetorical techniques and how they could be used to successfully argue any side of an argument. They harped on the idea that through their teachings, self improvement could be achieved because those who controlled language had the power. The Sophists were relativists, which means they believed that an individual or society’s beliefs, while true for that particular individual or society, might be untrue for others. (Bizzell P. & Herzberg, B., 2001, pg. 6) The Sophists referred to this as kairos and said that because of it, there could be no absolute truth because the truth was dependent on that particular person’s point of view. They believed that the only knowledge that humans could achieve is knowledge that is probable because absolute knowledge is unattaina ble. The Sophists feel that this probable knowledge can be boiled down through what they refer to as dissoi logoi. This technique, in which each opposing side of an argument is examined in order to identify the probable truth, was developed by Protago... ..., this would be dusting away the debris (the myths) and uncovering the absolute truth of what really happened. Through rhetoric, probable truths such as McDonalds had to pay three million, are cleared out and absolute truths, McDonalds had to pay $640,000, are uncovered. (Doroshow, J. pg.1-3) This is exactly how Plato would have had it. To summarize, the Sophists were traveling rhetoricians who were paid to teach people techniques to becoming great arguers and persuaders. They were relativists who believed there was no absolute truth, only probable. This probable truth was discovered through kairos, dependent on a person’s situation, or dissoi logoi, the truth is uncovered by examining opposing arguments. The philosopher Plato was in opposition to virtually every belief the Sophists had. He believed in absolute truth and that rhetoric and discourse should be used to uncover this truth. He also believed that false rhetoric was that of the Sophists. Whether the Sophist view is correct or Plato’s view is, there is some sort of truth out there and maybe one day it can be decided as to which method best uncovered it. But until then, the debate will rage on, as it did within this paper.

Principles of communication in adult and social care settings Essay

Ai Identify four different reasons why people communicate Making and developing relationships People communicate to make new relationships. The way I first speak and listen to a newcomer can make them feel welcome or overlooked. As I speak or comment, listen and watch, take an interest, smile and nod, whether to a service user, a member of their family, a colleague or a visiting practitioner I am building and developing my relationship with them. Communication will continue to be the main way I nurture and develop my relationships at work. Read more: Identify different reasons why we communicate  essay Giving and receiving information At work I will be expected to give and receive different types of information. Perhaps a service user confides in me, or a member of their family asks me a question. A colleague could give me instructions a visiting practitioner might make an observation. The information I give, receive and pass on will help me to carry out my work effectively. Expressing needs and feelings Expressing needs and feelings is part of being human and these are communicated through behaviour as well as speech. Most people need to share needs and feelings with each other and in this way build up a sense of trust with the person they confide in. Sharing thoughts and ideas Human process many of their thoughts by discussing them. If I have ideas, questions and opinions about my work, sharing them with colleagues helps to clarify, develop and even change the way I think and act. The way in which I respond to the thought processes of service users could encourage or discourage their sharing with me. Affirming one another Affirmation is about acknowledging and encouraging each other and reassuring individuals of their worth and value. Affirmation is communicated through positive words, praise and gestures. Some care settings use support groups, staff meetings and appraisals as ways of affirming practitioners about their work performance. Aii Describe two ways how communication can affect relationships in an adult social care setting between individuals using the service, their carers, colleagues and other practitioners. The ability to communicate well is a key skill that enables me to work effectively with others. Communication process is much about listening and receiving messages as it is about talking and giving messages. As a care worker I need to be skilled in both aspects. My communication skills will develop and become more effective as I gain experience in my work role, learning from observing more experienced colleagues. Learning from others, seeking for advice and using support are all part of this process. During my work with service users there will be specific situations where good communication skills are particularly necessary. Sharing information In a care setting it is vital that information is shared appropriately between workers to enable each member of team to carry out his or her role effectively. I will also need to share information with service users and their relatives. Sometimes the information might be of a sensitive nature, such as when breaking bad news or dealing with private information, and I will need to be especially sensitive. In the course of my work I will need to find out information, pass on information and listen information. Providing support Communication is the main way in which I continue to sustain relationships and build this up. As a health and social care worker I will need to offer support to service users and their families and this is enabled through both verbal and nonverbal communication. I will need to listen, as much as I  speak and the use of appropriate and non intrusive touch can add to sense of being supportive. Aiii Using the table below, identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. Asking/Observing the Individual. Asking/Observing is probably the best way of establishing the individual’s communication and language needs as this would immediately allow me to establish their usual language, if they are visually or hearing impaired etc. Check the Care plan for the individuals communication needs. The Care plan can be a good source of information on the needs of the resident, but if documented incorrectly due to human error this method becomes ineffective. If the first two don’t provide me with the needed information I could ask resident’s family, friends, doctor or other professionals who have worked with the individual. This is another effective method, only to be used if the first two fail. Aiv Describe three factors to consider when promoting effective communication Proximity. Physical distance: the better you know a person the closer I am likely to be physically. Closeness can encourage sharing. Positioning chairs at an angle rather than side by side makes it physically easier to talk to another person. Sitting directly opposite is more formal and can feel confrontational. Sometimes a table between me helps a person feel protected. Yelling from one room to another doesn’t aid communication. Orientation. Body position: leaning forward can communicate that you are interested, but too close might invade â€Å"body space†. Turning away can show lack of interest , but standing directly opposite a person can be too direct, where being at  an angle can provide a helpful space. Posture. Behaviour: folded arms can look defensive and discourage communication. Friends and family without realising, often mirror the other person’s posture during conversation, which is thought to increase a sense of familiarity. Standing over a person who is seated might feel patronising or threatening. Av Describe three verbal and three non verbal communication methods and styles that a social care worker may use in an adult care setting. Communication is a complex process made up of many different elements to do with verbal and non verbal language. These are reflected in a range of communication styles and methods. Communication is also a two-way process that must take into consideration the reactions of others and respond appropriately. To be a skilled communicator and interpreter of communication I must pay close attention to my words and actions, as well as the words and actions of others. Verbal communication. It’s about the choice of words being spoken, but also the way the words are said. Vocabulary. Choosing words that are appropriate to the service user’s level of understanding is important. Perhaps English is not their first language, or they have communication difficulties associated with a physical condition. At the same time, I need to be aware of not being too simplistic and coming across as patronising. Tone of voice. Tone of voice concerns the emotional message being conveyed alongside the spoken words. When these don’t match, people can become aware of my emotions and will pick up whether I am irritated or anxious, for example. Pitch of voice. Pitch of voice concerns how low or high my voice sounds. Speaking in a low voice can be calming and soothing, but too low and I can sound boring. In contrast, a high pitch can sound shrill and be unpleasant to listen to. Non verbal communication Non-verbal communication is a form of communication that take place almost subconsciously, that is, without being aware of thinking. It provides clues about the meaning of spoken language. Body language. Body language relates to the way my body reflects my thoughts and feelings. This can add emphasis to my words, but if I don’t really mean what I am saying it can also reveal a truer and contradictory message beneath my words. For example, exclaiming, â€Å"how fascinating† might sound as though I am interested, but body language of tapping fingers, poor eye contact and stifled yawns betrays I am actually bored. Gestures. Gestures are signs made with the hands and arms to illustrate or emphasise my words or to stand in place of words. People often gesticulate during conversations without really thinking about it. I might see someone gesticulating while talking on the phone, even though the person receiving the call cannot see their gestures. Some gestures are understood across many different countries of the world, such as thumbs up, meaning â€Å"good news†, but not all the gesture are universal and instead of clarifying a message, could create a confusion. Eye contact. Eye contact is very important and sometimes it is difficult to know if a person is telling the truth unless I can look into their eyes. Holding someone gaze is a sign of intimacy, but to do so with a person I don’t know well can feel uncomfortable, even threatening. During most conversations it is normal for my gaze to flit to and from another’s face. When working with service users who have communication difficulties it can help to exaggerate elements of non-verbal communication to provide more clues about my spoken message. Avi Explain why it is important to respond to an individual’s reactions  during communication. The following qualities will help to respond appropriately to the communication of others. Awareness of how my communication is being received. Look for nonverbal cues that indicates the recipient’s interest and understanding and equally those that indicate misunderstanding or boredom. Sensitivity to tune into my recipient’s emotional responses to my words. Flexibility to change the way I am saying something in order to clarify my meaning and increase understanding. Communication techniques. Some communication techniques assist with the process of responding to the reactions of others. Echoing. Echoing is a technique where I repeat back what a person has said in a way that both checks my understanding of their words and also affirms the underlying feeling being expressed. For example, if a distressed resident of a care home tells me she thinks someone has stolen items from her room, I might say, â€Å"It must be upsetting for you to think someone has been interfering with your personal belongings.† Mirroring. Mirroring is a communication technique used to improve rapport with another person. In many cases it happens naturally, where one person reflects the other person’s physical positions and mannerisms, their tone of voice, word use and communication style. Asking questions. If I want a person to express their ideas and feelings I am best to ask open questions which invite broader responses. ‘How are you feeling today’ Is and example, where a service user is free to respond in a way they choose. If I ask a closed question the answer is usually reduced to one word, for example ‘Are you feeling better today?’ Invites a ‘yes’ or a ‘no’ Avii Explain how an individual’s background can influence the way they  communicate. Communication is all about sharing with one another and yet each person communicates slightly differently according to their different background and experience. The impact of differences. Diversity is something to be celebrated and enjoyed, but our differences can also lead to misunderstanding and different interpretations of the same communication Cultural background. Cultural differences refer to a variety of different influences, such as family background, peer group, religion, and ethnicity. These all play a part in shaping the way a person views the world and spin dot it. Cultural differences are revealed by particulars attitudes, values and practices, all of which have bearing on how a person communicates and understands the communication of others. For example, if an individual comes from a family where it is usual to make decisions through noisy and heated discussions, this person might find it difficult to accept an order without question. Individual personality. Although individuals share personality traits in common with others, the unique make-up of these and the way they operate together is individual to that person. One individual might be quiet and reserved, another enthusiastic and bubbly and this will affect the way each communicates and responds to communication. Levels of confidence. All communication requires a certain amount of confidence to speak up, make a statement, or share with others through spoken or written words. Sometimes a person has had their confidence undermined by a previous experience of communication, such as being misunderstood, or laughed at for mispronouncing a word, or perhaps an experience from childhood, such as failing their English exams. Confidence builds up over time but can be knocked down in seconds by a thoughtless or unkind response. Competence in communication skills Literacy skills refer to a person’s competence in reading, writing and speaking in a particular language. The service users I work with may be a different levels of competence in literacy and need to be communicated with a level they can cope with. Some adults struggle with literacy and may feel embarrassed by their difficulties. As well as literacy skills, some individuals will have better access to and be more competent using information and computer technology (ICT) than others. I should not assume that everyone I have dealings with at work has access to the internet and email, or mobile phones, or that they are competent in using such technology. Aviii Identify three examples of barriers to communication and explain how you could overcome each barrier. Barrier: sender speaks different language. Overcome: to have a translator or a dictionary Barrier: poor or incomplete information selection. Overcome: to give as many details possible Barrier: hearing difficulties, visual difficulties. Overcome: to seek for medical advice and find a way of communication Barrier: sender cannot express message clearly, I speech or writing. Overcome: to use body language and sign language Barrier: distraction. Overcome: to change the environment, to focus Aix Describe two strategies that you could use to clarify misunderstanding Communication is a complex process and Health and social care is a complex area, so it is inevitable that misunderstandings will arise from time to time. When a. Is understanding happens it is important to have a range if methods to clarify the situation and improve communication. Adapt my message: Sometimes the message needs to be said or written in a different way. Perhaps the tone need to change, or the message style. The language I have used might need to be simplified. Maybe a phone conversation has been unsatisfactory in some way, but a face to face meeting would help establish better communication. Change the environment: It might be necessary to make changes to the environment to enable better communication. For example, if I am conducting a meeting in an office where people are constantly coming in and out, or the phone keeps ringing, I will need to find a quieter place to speak. Ask for feedback: In most situations it is acceptable to stop the flow of conversation with the person I am speaking with to check that I have understood correctly what is being spoken about. Equally, I can check that the person I am communicating with can hear me or understand me. Ax A social care worker wants to enable more effective communication with individuals using the service. Explain how they could access extra support or service that they may be helpful. There is a range of support available to enable effective communication with the service users I work with and members of their family. Importantly, individuals need to be informed about these services and be able to access them. For example: – support available via local authorities and services, such as NHS and adult social services departments. Help is also available from national charities, such as ICAN, for speech and language needs and the national Autistic society for those with autism. – The Citizens Advice Bureau (CAB) is another source for advice and assistance on advocacy, translation and interpretation. – in addition there may be projects operating in local areas and these are likely to be advertised at a local library or community centre, or in a health centre. Communication support tends to include these categories: – speech and language services – translation and interpreting services – language service professionals (LSP) – advocacy services. Task B case study You are a social worker and a service user, Hannah, tells you she is unhappy  taking her medication. She thinks she does not need it and so she is throwing it away. You know from her care plan that Hannah does not need to take the medication regularly and gets confused. Hannah begs you to keep this confidential and not to tell anyone especially her daughter, who she sees regularly, as her daughter will be very angry. Bi How would you explain the term ‘confidentiality to Hannah’ I would say to Hannah that confidentiality refers to the need to handle personal information in ways that are appropriate, safe and professional and meet legal requirements. And it is my duty of care to look after her and to inform the appropriate people about possible situations when she might be at risk. In this case, not taking medication could be a risk for her mental health and I need to report to my managers in first instance and to seek for medical advice or other professional advice if need it and to explain all this to Hannah. And also that might need to involve family if necessary or if it specified in Care plan. Bii Describe the possible tensions that may arise between telling others or Hannah’s decisions and keeping this information totally confidential. The relationship I built with service users and their families are central to my care role. If I share their personal information with others who have no need or right to know I risk breaking their trust in me. Hannah also needs to know thee are secure systems and procedures operating in the care stating to protect confidential information. Some information must be kept confidential for safety reasons. For example, some service users as categorised as vulnerable adults, such as a person with special needs whose wearer outs might need to be protected from a relative who abused them in some way in the past. Biii Describe ways to maintain confidentiality in day to day communication A great deal of information will pass around at my work placement through conversations, hand-over reports, letters, written reports and emails. Some  of it will be confidential and I need to know how to manage this appropriately in a care setting. If I am unsure whether information is confidential, ask a senior member of staff. Spoken information: Oral information can be transferred via face to face conversations, or over the phone. These might take place during meetings, or in less formal settings. If I need to discuss a confidential matter with a service user, family member, or with a colleague or visiting practitioner, I have to make sure I find somewhere private where I will not be interrupted or overheard. In care settings it is not generally the policy to discuss confidential matters over the telephone, unless I can verify the person is who they claim to be. Never leave confidential messages on an answering machine. Do not at any time be tempted to gossip about confidential work matters. Paper information: Personal records including notes, reports and letters concerning individual service and their families should be kept together in a file which is locked in a safe place. A lockable filing cabinet is inky safe if keys are not left lying around. Equally, rooms with keypads are not secure if the door has been propped open. To be aware of leaving documents around such as diaries, telephone messages and faxes if these contains confidential information. Many organisations have a policy that personal records must not be removed from their workplace, because could be lost, seen by others, damaged, or the information could be taken and used wrongly. Electronic information: These days great deal of information is stored and transferred electronically, via computer. Computer files should be protected using passwords which are only shared with authorised individuals. Care must be taken to close private documents after use, to prevent individuals who are passing from catching sight of the screen. To be vigilant when transporting information between computers via memory pens or discs. To make sure the memory pen doesn’t get lost and that the information doesn’t remain on the hard drive of the computer it was played on. Biv Explain when and how a social care worker should get advice about  confidentiality Anytime need it. We can always ask our superiors for advice, read policies and procedures and talk with appropriate bodies. When we are not sure about a situation or a person we should always double check first with our manager and to go to their files or documents and find out more information. We can always ask HR department as well.